BELL ATLANTIC MOBILE, MOTOROLA AND PHONE.COM
COLLABORATE TO CREATE OVER-THE-AIR PROVISIONING
Carrier to Manage Preferred Roaming
Lists and Provide Electronic Customer Care Directly to Customers' Handsets
CITY, Calif. (July 19, 1999) ¾Bell
Atlantic Mobile (NYSE:BEL), Motorola (Nasdaq:MOT) and Phone.com,
Inc. (Nasdaq:PHCM) announced today
a collaborative effort to deliver Wireless Application Protocol based
over-the-air provisioning capabilities for CDMA handsets. This effort
combines Internet and telephony open standards to create a system capable
of delivering provisioning information as well as electronic customer
care to Bell Atlantic Mobile subscribers via CDMA phones. Motorola will
provide the initial CDMA phones used by this effort, launching with
Phone.com's version 3.1 UP.Browser™ and migrating towards full WAP compliance
in 2000. The results of the collaboration will be submitted to the CDMA
Developments Group's (CDG) Over The Air Handset Management Subgroup
for stage II standardization.
Bell Atlantic Mobile licensed
an enhanced version of the Phone.com™ UP.Link™ Server Suite. The UP.Link
system enables Bell Atlantic Mobile to gain more control of its costs
by dynamically managing which networks its customers "roam" on outside
of the company's service territory. With the system, Bell Atlantic Mobile
will be able to "steer" customers to a select list of wireless carriers'
networks which offer the best service available outside the company's
footprint and the most favorable roaming fees. This capability will
further improve the economics of Bell Atlantic Mobile's SingleRateŇ
digital price plans.
With the over-the-air provisioning
system, Bell Atlantic Mobile will be able to provide its subscribers
with a new level of customer care by automatically keeping each mobile
phone updated with the most recent versions of network information such
as roaming lists, area code information, and other data parameters.
The UP.Link Server Suite will also provide Bell Atlantic Mobile with
the opportunity to deliver electronic customer care. Subscribers will
be able to check their bill, and interactively manage their individual
account features directly from the interface on their mobile phone.
Bell Atlantic, Motorola and
Phone.com are committed to the use of open standards, such as WAP, to
achieve a flexible provisioning system that can rapidly adjust to fast-changing
technology requirements. As mobile phones gain more functionality, such
as Internet microbrowsers, contact management and email, the carrier
must manage more complex user profiles. In the future, this provisioning
system will be based on open standards and available to all CDMA carriers,
handset manufacturers, and software suppliers.
"The WAP based over-the-air
provisioning system will allow us to expand our sales channels and provide
a new level of customer care," said Richard Lynch, executive vice president
and chief technology officer of Bell Atlantic Mobile. "It is our vision
to provide our customers with instant activation, updated software,
access to Email and the Internet plus e-care services in a manner that
is completely automated and personalized for the customer. With the
UP.Link Server Suite and Motorola's browser-enabled phones, customers
will begin using their wireless handsets as functional tools for accessing
banking information, purchasing products or other Internet-based information
"Motorola is pleased to play
a leading role in bringing a new generation of Internet-capable CDMA
solutions to market," said Janiece Webb, senior vice president and general
manager of Motorola's Personal Networks Group. "We are able to push
the technology further with Internet and over-the-air provisioning capabilities
for our CDMA handsets. Motorola is committed to provide WAP compliant
browser and server capabilities to the industry and views this solution
as an important first step towards that goal."
"Phone.com's products leverage
our WAP technology leadership to provide carriers with secure, powerful,
and extensible over-the-air provisioning capabilities," said Alain Rossmann,
chairman and chief executive officer of Phone.com. "As wireless phones
and networks become more feature-rich our products will allow carriers
to automatically update the software and settings of these phones without
subscriber intervention. We expect that revenue from this activity will
impact our company in our FY2001."
About Bell Atlantic Mobile
Bell Atlantic Mobile owns and
operates the largest wireless network in the East, covering 120,000
square miles, and the largest chain of retail outlets devoted exclusively
to wireless voice, data and paging. Based in Bedminster, NJ, Bell Atlantic
Mobile has 6.4 million customers and 8,000 employees from Maine to Georgia
and, through a separate subsidiary, in the Southwest. Through its "Wireless
at Work…" community service program, the company uses its technology
to help individuals and communities improve security and emergency communications.
Bell Atlantic Mobile's parent, Bell Atlantic Corporation (NYSE:BEL)
is one of the world's largest wireless communications companies, with
domestic operations in 25 states and international investments in Mexico,
Europe and the Pacific Rim. For more information on Bell Atlantic Mobile
visit: www.bam.com; on global operations
Motorola is a global leader in advanced electronic systems and services.
It liberates the power of technology by creating software-enhanced products
that provide integrated customer solutions and Internet access via wireless
and satellite communications, as well as computing, networking, and
automotive electronics. Motorola also provides essential digital building
blocks in the form of embedded semiconductors, controls and systems.
Sales in 1998 were $29.4 billion.
Phone.com, Inc.is a leading provider of software that enables the
delivery of Internet-based services to mass-market wireless telephones.
Using its software, wireless subscribers have access to Internet- and
corporate intranet-based services, including Email, news, stocks, weather,
travel and sports. In addition, subscribers have access via their wireless
telephones to network operators' intranet-based telephony services, which
may include over-the-air activation, call management, billing history
information, pricing plan subscription and voice message management. Phone.com
is headquartered in Silicon Valley, California and has regional offices
in London and Tokyo. Visit http://www.phone.com
for more information.
for the historical information contained herein, the matters discussed
in this news release are forward-looking statements involving
risks and uncertainties that could cause actual results to differ
materially from those in such forward-looking statements. Potential
risks and uncertainties include, but are not limited to, Phone.com's
limited operating history, potential fluctuations in the company's
operating results, uncertainties related to the company's long
sales cycle and reliance on a small number of customers, the company's
dependence on the acceptance of its products by network operators
and wireless subscribers, the company's ability to adequately
address the rapidly-evolving market for delivery of Internet-based
services through wireless telephones, the need to achieve widespread
integration of Phone.com's browser in wireless telephones, competition
from companies with substantially greater financial, technical,
marketing and distribution resources and the ability of Phone.com
to manage a complex set of engineering, marketing and distribution
relationships. Further information regarding these and other risks
is included in Phone.com's prospectus dated June 10, 1999 and
in its other filings with the Securities and Exchange Commission.
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name and logo and the family of terms carrying the "UP." prefix are
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