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Nokia Networks launches WAP access for Online Services for operators

October 8, 1999

Nokia Networks launches WAP access for Online Services for operators

Nokia today announces a WAP user interface to its Nokia Online Services, bringing interactive business-critical mobile Extranet services to Nokia's network customers. The WAP user interface enables Nokia Online Services customers to access eServices and eCommerce over the Internet with mobile handheld devices, such as Nokia media phones.

Nokia Online Services WAP access will be demonstrated at Telecom 99, in Geneva, Switzerland, and it will be available during the first quarter of 2000. The infrastructure solution is based on the Nokia WAP server. The first features that have been launched are news services and technical announcements.

Nokia Online Services is an eBusiness concept to complement conventional customer service. Nokia makes it possible for its customers to review products, place orders for certain products, and get immediate answers to technical questions with secure online access to confidential Nokia product and system information.

"What is revolutionary here is that now Nokia Network customers can access business-critical data wherever they go," says Pekka Oranen, Senior Vice President, Professional Services, Nokia Networks. "By combining the Internet and mobility, we see the emergence of a mobile information society that will change the way we work and communicate today. Nokia aims to spearhead this development with new business-to-business solutions to our customers."

Nokia Online Services currently covers Preventive Maintenance, which includes technical product announcements kept in an inventory online; Trouble Management which incorporates an intelligent search engine which searches a database for quick answers to technical questions; Spare Part Management in which the customers will be able to manage their spare part logistics and order new spares; and Training, which provides a complete picture of various educational opportunities available to our customers. To complete the picture, Nokia Online Services offers a platform for customer-specific team rooms. New services are expected to be frequently introduced.

Nokia is paving the way to the mobile information society with its innovative products and solutions. Nokia is the leading mobile phone supplier and a leading supplier of mobile, fixed and IP networks including related services. It also supplies multimedia terminals and computer displays. In 1998, net sales totaled EUR 13.3 billion (USD 15.7 billion). Headquartered in Finland, Nokia is listed on the New York (NOK), Helsinki, Stockholm, London, Frankfurt and Paris stock exchanges and employs more than 51 000 people.

Further information:

Communications Department,
Nokia Networks
Tel. (Int.) + 358 9 5113 8193
Fax (Int.) + 358 9 5113 8199